At Irwin Mitchell, we are committed to providing accessible legal advice to everyone, including those with health challenges or disabilities. We understand the importance of clear communication and always strive to tailor our support to meet your individual needs with compassion and respect.
Accessibility of our website
Our website has been designed with accessibility in mind and aspires to meet and exceed the Double-A standard of compliance as outlined by the Web Content Accessibility Guidelines (WCAG).
Examples of how we ensure that we make web content more accessible for everyone are:
- Providing captions for live videos
- Ensuring high contrast between text sections and their backgrounds
- Ensuring that text can be resized to 200% without loss of content or function
- Ensuring that when website visitors adjust text spacing, there is no loss in functionality
- Ensuring compatibility with screen readers and other assistive technologies
- Allowing for keyboard-only navigation
- Making sure we are indicating in code when the language on a web page changes
- Using clear headings and labels
- Ensuring our website is responsive.
Supporting Accessibility
At Irwin Mitchell we believe that accessibility is important at all points of your legal journey. Some examples of how we do this include:
- Providing all colleagues with regular training to better support and understand your accessibility needs
- Continuing to develop our video content to make this accessible by including subtitles or transcripts where we can
- Focusing on making our communications with you understandable using plain English and providing EasyRead documents where possible
- Providing disabled parking bays at our office locations
- Offering large print on communications when requested
- Having a dedicated team of experts who can help provide support when accessing external services such as rehabilitation, housing, care, and benefits.
We're here to help every step of the way, ensuring you feel supported and understood.
Supporting, Equality, Diversity and Inclusion
We believe that accessibility should be for everyone.
Examples of how we do this include;
- Including accessibility throughout our internal policies
- Working towards an Autism accreditation
- Sharing gender inclusive language guidance shared with all colleagues
- Providing continual accessibility training to all colleagues
In addition to the above, we continue to strengthen our commitment to Diversity & Inclusion, through the following charters, frameworks and partnerships
- Aspiring Solicitors
- Disability Confident Employer
- Black Solicitors Network
- Business in the Community’s Race At Work Charter
- Women In Finance Charter
- Pathways to Law
- PRIME
- Stonewall Workplace Equality Index
- Great Place to Work.
Have your say
We regularly receive feedback from our clients, which helps us shape and further improve our services. We welcome your feedback on the accessibility of our website and service.
If you would like to speak to one of our colleagues either by phone, live chat or via our web form, please get in touch via our contact page.
