Biography
I lead the specialist professional groups which provide services to Irwin Mitchell's clients and internal legal teams, which include our legal costs and funding teams, our litigation support services, knowledge management and professional development lawyers, advocacy and client support teams.
In my legal career, I have worked on behalf of clients with serious injuries since qualifying as a solicitor specialising particularly in advising clients about traumatic brain injury, spinal cord injury, multiple trauma and amputation. I led our Serious Injury division from 2013 to 2020 and our national Complex Personal Injury Division from 2020 to 2024.
I am passionate about ensuring that clients are given the opportunity to access appropriate rehabilitation and support to overcome as best as possible the impact of a serious injury, and for partners and family to get the help that they need to understand what is going on and assist in the process.
What is the most rewarding aspect of your role?
Above all, I enjoy interacting with teams and individuals from varying backgrounds, and our partners and clients in the wider community. My role gives me the opportunity to see across our many different legal teams across the business.
What do you like about working at Irwin Mitchell?
I enjoy working as a team and am privileged to be working with an incredible group of people at Irwin Mitchell who are passionate about our client work and innovating our services. We talk about 'Expert Hand, Human Touch' and this runs through our thinking and approach. Irwin Mitchell is a large legal business and has a rich tapestry of skills and personalities throughout the teams.
Irwin Mitchell’s commitment to diversity and equality is impressive and has long been part of our DNA.
What do you do away from the office?
I like to exercise when I can and enjoy long distance hiking in the great outdoors.
Testimonials
"He’s great with the clients, he always knows the case inside out and can always see the bigger picture. An incredibly talented solicitor." - Legal 500, 2023
Neil is a "Notable Practitioner." - Chambers & Partners, 2021 & 2022
Neil is a "Leading Individual." - Legal 500, 2021 & 2022
"Mr. Whiteley and his team have been incredibly helpful and efficient throughout the ordeal which lasted for over 2 years. Mr. Whiteley always made time to explain the law, provided sound advise and kept the family abreast of developments... The team at IM, in particular Mr. Whiteley, worked hard to have the family compensated. I would like to thank the team at IM for their dedication and support, and I would highly recommend anyone looking for an accident claims lawyer to use Irwin Mitchell." - 5* Trustpilot review
"Sympathetic, efficient, and realistic." - 5* Trustpilot review
"I had gone through quite a few years of multiple surgical procedures, pain and mental anguish associated with my injury and Irwin Mitchell/Neil Whiteley and his team were very sympathetic, offered the best advise and extremely professional. I felt in very good hands with them. I would recommend using them to anyone who needs top notch legal council." - 5* Trustpilot review
"Neil whiteley and his team did a fantastic job for my husband following a serious road traffic accident we were keep well informed at all times and Neil was also available when we needed to talk to him Many thanks again to Neil Emma and his team we would have no hesitation in recommending Neil" - 5* Trustpilot review