We strive to make a real difference for every person and every business that we work with. You’re our number one priority, and giving you the best possible advice and support is at the forefront of everything we do.

It’s a simple philosophy, but one that flows throughout every part of our business and every one of our colleagues.

We know that in order to give good advice, you need to really understand your client. We take the time to learn about your situation and your goals for the future. This simple approach makes sure we forge strong and close relationships with our clients that are built on trust.

Our client commitment

As a full-service UK law firm with global reach, we pride ourselves on being able to understand how we can help our clients, whether it’s business or personal. We’ll respond to you as quickly as possible, so you know what happens now and what happens next.

Whether it’s support after a life-changing serious injury, ambitious growth plans for your company overseas or protecting your family by preparing for the future, we always focus on what really matters to you.

You can rely on us to help you navigate the complexities of the legal system and achieve the best possible outcome.

We’ve got a broad network of experts in the UK and across the world that we can introduce you to.

We’re here for you 24/7, every day of the year. No matter where you are or what situation you’re in, we’re always ready to offer our legal and financial expertise.

Read our Client Commitment

Award-winning service

We’re consistently ranked as one of the top UK law firms by independent legal directories Legal 500 and Chambers & Partners. Many of our solicitors are highly ranked as experts in their fields as well.

We’re also proud to see our teams and colleagues around the country regularly win awards from a range of industry bodies – see a full list of our recent award wins.

Always improving

We’re proud of the service we provide at Irwin Mitchell, but we know there’s always room for improvement. Our continuous improvement plan means we constantly strive to improve our service and respond to your needs now and in the future.

Your feedback is important – we’re always looking to hear from you and value your views. If you have any comments that you would like to share with us, you can send them to clientdevelopment@irwinmitchell.com.

You can also read about our great client feedback yourself on Trustpilot

Our commitment to the environment

There's always more work to be done, but we're proud of our commitment to reducing our impact on the planet and becoming more sustainable.

We're just as proud to be recognised as a business that's committed to equality and being a great place to work.

Quality Management

We’re certificated to ISO 9001:2008, an internationally recognised quality management standard*. Certification to this standard helps us to keep getting better and consistently exceed your expectations.

We have to show high levels of service quality under this standard, which our accreditation body audits every six months.

Find out more about how Irwin Mitchell could help you

Read about our:

• Personal legal services
• Business legal services 
• Wealth management services

*The ISO certification does not cover our consulting office in Middlesbrough as there aren't any legally-qualified Irwin Mitchell staff permanently based at this site.

What Our Clients Think

"Responsive lawyers who are easy to work with. They understand our business and our commercial requirements but, as you’d expect, have a solid grasp of the legal issues and requirements."

"We found you very professional as well as approachable, helpful and caring. We can now move on and look forward to a more stable and secure future. I am sure that this would not have happened without yourselves being involved."